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Communication Breakthrough
When you complete this course, you will take a test that measures your ability to identify:
1. Basic listening and speaking skills that promote dental office teamwork.
2. Appropriate techniques for resolving conflicts.
3. Methods of establishing patient rapport through effective communication.
4. Techniques for marketing a dental practice.
5. Communication skills for presenting treatment plans to patients.
Click here to order Communication Breakthrough now or view the table of contents, chapter excerpt, or author bio.
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